How do you check your translation quality?

We have a multi-layer QA system. Our system consists of QA team, software QA, multilayer translation assurance, random QA assessment, clinical review and more

Who performs the translation?

Our transltion is performed by specialize medical linguistic experts with a proven certification and experience in the matter field.

Can I revoke a translation or ask for amendments?

Yes, although its rare, we will support any amendments and discuss any issues with you, without any time limit. We follow up and support our clients around the clock and you can be sure your needs will be met.

How much does a translation cost?

There is no fixed price for a translation, as each client has different needs, every project, domain and language has its different properties. We will study your request and provide you with our best program and quote according to our local team's understandings.

Medical Translation / Clinical Trial Translations

Clinical Trial Translations

Our Approach

Clinical trials are part of medical device and pharmaceutical product approval processes. There are special protocols and requirements that usually apply to clinical translations. Depending on the instrument, population and location those protocols might be different. Our approach towards the methodology of clinical trials is to lead a personalized customized plan for each project. The reason we prefer a customized rather than a generalized approach is that clinical trial protocols, needs, regulations, restrictions, timeframes, localities and uses widely differ. Clinical trial regulations can differ from one region to another, however, there is a set of specifications for application dossiers for medicine registration, this set of modules is accepted by many countries including Japan, China, the EU, the USA, Canada, and more. This set of Modules is called CTD- Common Technical Document.

Digital Integration

Most CROs nowadays use an eTMF system to manage and document their trial documentation, applications, and data in a set of verified forms and templates already divided into countries. Our API software solution will enable us to directly integrate our TMS and linguistic validation platforms into your eTMF system so that your trial follow is not disrupted by any software challenges. Furthermore, a common practice today is to launch mobile applications for clinical trial data gathering and follow-up.

Our team of software engineers and designers will provide linguistic solutions to your trial apps and e-forms with a seamless, prompt, and secure approach.

Let’s talk!

Furthermore

Cognitive Debriefing– a process in which a series of interviews with patients or subjects that the instrument is directed to, is performed. The interviews aim to assess the understanding of those patients and locate any linguistic, cultural, or clinical terminology issues before finally launching the instrument.

Usability Testing – In usability testing the layout, templates, frames, type phase, colors, and other visual components are tested on the subject population. Instruments electronic Clinical Outcome Assessment (eCOA) are assessed at this stage to further help coders and designers properly build the electronic platforms.

We Translate

Patient Recruitment and Retention Materials, Patient Informed Consent Forms, Patient Questionnaires, Surveys, Interactive Media, Package Labeling, Patient Reported Outcomes, Adverse event forms, Patient Instructions, and Information.

Translation Milestones

The following are some of the processes we include in our customized working diagrams for clinical trial translations.

Forward Translation- two target language native medical translators with proper medical field experience background perform two separate translations.

Reconcile Version- After the two translations have been generated a discussion is performed to create one version out of the two.

Back Translation- one source language native translator with proper medical background performs back translation to the source language. Consequently, a discussion is held to compare the source to the back translation and changes to the translation are done accordingly if needed.

SME Review- Subject-of-matter expert review is a process in which an expert, usually a specialized medical doctor practicing medicine in a specific country, performs a review of the documents and provides a clinical view of the generated document.

Let’s talk!

Our Innovations

Manage your trial on our digital platform:

Our user-friendly project management tool allows your project manager to manage several language translation migration processes simultaneously.

Invite your reviewers/regulators/ Validators to our platform:

Our platform enables your reviewers to have full and live access to the whole process of translation, validation, and review.

Import your TM and continue building it:

Our platform helps you import your translation memories into our system, furthermore unique translation memory folders will be created for you and can be divided into projects and sections.

Use our QA system and customize functions:

Our platform has a built-in QA system that can be customized according to your needs which usually differ with projects, localities, jurisdictions, and regulatory updates.

Furthermore

Choose your team:

Our platform includes a group of linguistic, clinical, regulatory, design, and coding experts from which you can choose your team.

Use our Medical resources:

As an exclusively medically specialized agency, our platform includes the most updated medical terminology dictionaries for over 100 languages, and both static and online dictionaries are included.

Get a clinician’s view:

Many times, you might need to consult a local clinician for a linguistic issue, but our platform provides you the ability to invite a clinician to a discussion or a consultation on the platform.

Manage and view cognitive debriefing live online:

We have built the world’s first cognitive debriefing management platform, which manages both patient recordings and video. interviews, summary reports, discussions, and usability testing.